Adress: Helsinki-Vantaa Airport, PO Box 29, FIN-01531 Vantaa, Finland
Location: The airport is located 18km (11 miles) north of Helsinki
Website: www.helsinki-vantaa.fi
E-mail: information.efhk@fcaa.fi
Telephone: (0)9 82771 or 61511
Country Code: 358
Time Zone: GMT + 2 (GMT + 3 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 2
Transfer between Terminals: The International and Domestic terminals are only 250m (274 yards) apart and are linked by an internal walkway.

Information desks (tel: (0)2001 4636) are available on the Departures floor and Arrivals floor in the International Terminal, and on the Arrivals floor of the Domestic Terminal.

Money and communications: Two banks and several bureaux de change can be found in the International Terminal. ATMs are situated on all floors of the airport. Internet kiosks are also available. Eating and drinking: There are plenty of restaurants, cafés and bars in both terminals, including a 24-hour fast-food restaurant. Shopping: There are numerous shops at the airport, mainly in the International Terminal, including duty-free and a grocery. Other facilities: The International Terminal has a pharmacy, travel agencies and three baby care and play rooms with feeding and nappy changing facilities. There is a meditation room in the departure hall of the domestic terminal.

The terminals have been designed to facilitate the independent mobility of the disabled. Adapted toilets and spacious lifts can be found on every floor. Disabled parking spaces are available in front of the domestic and international terminals and in the parking facilities. Information desks are equipped with induction loops. Staff has been specially trained to cater for passengers needing assistance. It is recommended to notify the airline of any special needs, such as use of wheelchair or oxygen tank, when booking travel. The airline can also look after unaccompanied minors, i.e. children travelling alone.

The Artek area by Gate 20 is a pleasant place to work or just relax. It has wireless Internet and is furnished with furniture designed by world-class architect Alvar Aalto. The area is open to all passengers 24 hours a day. The airport's Congress Centre (tel: (0)9 818 3737) in the International Terminal offers nine meeting and conference rooms accommodating up to 140 delegates, with full audiovisual equipment and catering. The VIP Centre (tel: (0)9 8277 3117; e-mail: vip.efhk@fcaa.fi) has four VIP lounges, and three teamwork rooms, as well as a separate VIP President terminal for hire. The Scandic Hotel on the services floor of the International Terminal features a private room with adjacent sauna for 2-6 persons.

Car hire companies include Avis, Budget, Europcar, Hertz and Sixt. Car hire desks are located in the Arrivals hall 2 of the International Terminal T2.

Indoor car parks are available near both terminals. P1 and P2 are close to the International Terminal; while P3 and P4 are close to the Domestic Terminal. P5 serves both terminals. Short-term, business and long-term parking are available (tel: (0)9 8277 3200). Short term parking is also available in front of the terminals at two extra parking lots, P30 and P31.

From Helsinki city centre, drive north along Tuusula road (Highway 45) and follow signs for the airport. From the west and the east, get on Kehä III (Highway E18 or Highway 50) and follow signs for the airport.

Road: Taxi: Taxi ranks are located in front of both terminals (journey time to Helsinki: 30 minutes). Bus: Public buses to Helsinki city centre (nos.415, 451 and 615) depart from outside both terminals (journey time: 40 minutes). More services run to other destinations (tel: (0)100 111; website: www.ytv.fi/journeyplanner). The Finnair City Bus (tel: (0)9 818 503; website: www.finnair.fi) also runs to Helsinki city centre.

The Scandic Hotel Gateway (tel: (0)9 818 3600) is located at the airport. Other hotels close to the airport and with free bus transfer include the Ramada Hotel Airport (tel: (0)9 4157 5100), Bonus Inn Airport Hotel (tel: (0)9 825 511), Holiday Inn Garden Court (tel: (0)9 870 900), Cumulus Airport Hotel (tel: (0)9 4157 7100) and Comfort Hotels Pilotti (tel: (0)9 329 4800). Ask for details of bus timetables and the hotels at airport Information.