Adress: London City Airport Ltd, Royal Docks, London E16 2PB, UK
Location: The airport is located 10km (6 miles) from the City of London
Website: www.londoncityairport.com
E-mail: mail@londoncityairport.com
Telephone: (0)20 7646 0088
Country Code: 44
Time Zone: GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 1
Transfer between Terminals: -

The airport information desk (tel: (0)20 7646 0088) is located on the left by the entrance to the terminal. Information on transport, parking, left-luggage and flight status are available.

Money and communications: Facilities include a bank, bureaux de change, ATMs and a post box. Eating and drinking: There are several places to eat, including a restaurant, bar, trattoria and coffee shop. Shopping: There are numerous shops at the airport, including a newsagents/bookshop and a tax- and duty-free shop. A collection service is available for returning shoppers. Luggage: There is a left-luggage and lost property service at the airport (tel: (0)20 7646 0088); the information desk can provide further details. Other facilities: There is a shoeshine service.

The terminal is fully accessible to disabled passengers; aircraft boarding assistance is provided, travellers should advise the airline in advance. Airport shuttle buses have dedicated facilities for disabled passengers and there are car parking spaces close to the terminal building for disabled travellers.

The Meridian Business Centre (tel: (0)20 7646 0900; e-mail: meridian@londoncityairport.com) has facilities for up to 120 people in a number of meeting and conference rooms which include private work offices, audiovisual equipment, secretarial support, fax, photocopying, Internet access, catering and private dining facilities. The LCY Jet Centre provides dedicated corporate aviation facilities including VIP lounges, a dedicated VIP aircraft stand, immigration and customs (tel: (0)20 7646 0400; email: jetcentre@lcy.co.uk).

Europcar, Hertz and Avis have desks in the terminal building. Chauffeur-driven cars are available from Europcar.

The main car park is next to the terminal. There is also a business car park at the airport. For more information, contact BCP (tel: (0)870 013 4580; website: www.parkbcp.co.uk).

The airport can be accessed from north London via the North Circular Road (A406), from south London via the Blackwall Tunnel, from east London via the A13 and from the M11 via the A406 (North Circular). The airport can be reached from the West End of London via the Limehouse link tunnel.

Rail: A new DLR link is now open, connecting the existing DLR network (and the Jubilee Line on the Underground) at Canning Town, stopping at four stations en route. Trains run every 7 minutes, and take 14 minutes to reach Canning Town, and 22 minutes to reach Bank station. Road: There are two airport shuttle buses, which operate Monday to Friday approximately 0600-2100, Saturday 0600-1300 and Sunday 1100-2100. The green shuttle bus runs to Canning Town station (journey time – 5 minutes). The blue bus runs to Canary Wharf (journey time – 10 minutes) and Liverpool Street station (journey time – 30 minutes). There is a stand with licensed black taxis, located directly outside the terminal building. Fares to central London start from £20-25. The Travel Line (tel: 0870 608 2608) provides further information on all transport to and from London.

There are no hotels at the airport. Nearby hotels, situated around the Excel Conference Centre, include the Holiday Inn London - Docklands Excel (tel: (0)870 990 9692), the Sunborn Yacht Hotel (tel: (0)20 7059 9100) and the Quality Hotel at Excel (tel: (0)20 7474 0011). Hotels can be booked at the British Hotel Reservation Desk, in the International Arrivals hall.