Adress: Brussels International Airport Company (BIAC), Brussels Airport, B-1930 Zaventem, Belgium
Location: The airport is located 12km (8 miles) northeast of Brussels
Website: www.brusselsairport.be
E-mail: info@biac.be
Telephone: 0900 70000 (within Belgium) or (0)2 753 7753 (outside Belgium)
Country Code: 32
Time Zone: GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 1
Transfer between Terminals: -

An airport information desk is available in the Departures area. There is also an Information Call Center (tel: (0)2 753 7753).

Money and communications: Facilities include a bank and post office, bureaux de change and ATMs. Mobile telephones can be hired from Locaphone in the Arrivals hall. Internet, data ports for laptops and wireless connection are available at the Communications Center in the Arrivals hall. Eating and drinking: There are several bars, cafés, restaurants and vending machines available. Shopping: There is a wide variety of shops, including duty-free. Luggage: Porters are available on request (tel: (0)2 753 4117 or 6914). There are lockers on level 0. Passengers should contact the airport authority (tel: (0)2 753 6820) for lost property. Other facilities: Baby-changing facilities are situated throughout the terminal building.

Disabled toilets, lifts and ramps are available. Passengers requiring special assistance should inform their airline prior to travel and arrive at the airport at least two hours in advance. There is a designated pick-up and drop-off zone for disabled passengers. Front Park 1 and 2 both provide disabled parking spaces.

The Regus Skyport Meeting Centre (tel: (0)2 714 0200; website: www.regus.com) offers ten meeting rooms, secretarial services and wireless Internet connection. Airport Forum (tel: (0)2 714 0770; website: www.airport-forum.com) provides welcome desks and lounges, as well as facilities for telecommunications, secretarial and other services. The Sky Hall Reception Room (tel: (0)2 280 8410) has event space for up to 1,500 people.

Avis, Budget, Europcar, Hertz, National/Alamo and Sixt are all represented at the airport.

Both short- and long-term parking is available 24 hours a day. NV Interparking SA (tel: (0)2 715 2110) offers three short-term car parks with direct access to the terminal, and two long-term car parks. The Lock Park (tel: (0)2 715 2128) has security long-term parking facilities and is located next to the terminal, while Car Hotel (tel: (0)2 753 0110; website: www.carhotel.be) provides a shuttle service to/from the terminal, as well as valeting service. Spaces in the Car Hotel should be reserved 48 hours in advance. VIP parking is also available (tel: (0)2 715 2123).

The airport is easily accessible from both the Brussels inner and outer ring road (follow signs for the Airport or Zaventem).

Rail: Airport City Express trains to the city go to Brussels' three main stations (Gare Centrale, Gare du Nord and Gare du Midi). Direct trains are also available to Ghent, De Panne and Quievrain/Quevy. Further information is available from Belgian Railways (tel: (0)2 528 2828; website: www.b-rail.be). Road: Taxi: Metered taxis are available outside the Arrivals hall. Taxi Hendriks (tel: (0)2 752 9800) has taxis for wheelchair users. Bus: De Lijn buses go to the city centre. MIVB/STIB express buses link the airport to NATO, the European Commission area and the city centre. Coach: Scheduled coaches run to Antwerp, Brussels and Eindhoven.

There are some 13 hotels in the area, including the Hotel Formule 1 Brussels Airport (tel: (0)2 725 6900) and the Sheraton Brussels Airport Hotel (tel: (0)2 710 8000), which is located at the airport. Hotel reservations can be made in the Arrivals hall, either at the reservations panel or through Open Tours (tel: (0)2 753 2242; website: www.open-tours.com).